All goods and services on the basis of orders from franklinmint.ch are these terms and conditions. Other and / or supplementary agreements require the express consent of franklinmint.ch and in writing, and this also applies for a waiver of written form.

franklinmint.ch will comply promptly as possible the agreed or declared delivery times. If these are exceeded by more than six weeks, the customer for Stock the right to an extension with the notice has to put up that it rejects the acceptance of the merchandise after the deadline. This period must be at least a month. If not then an agreement on a new delivery date made, then the customer may cancel after the grace period by a written statement from the contract. Should the buyer in the event of default or impossibility claim damages for non-performance, this is limited with negligence on more than 5% of the purchase price and includes only the replacement of direct damage, ie in particular not compensation for loss of profits or other indirect damage. Further claims of the buyer - in particular the supply - are excluded.

As a result, depending on the delivery options of manufacturers and order demand, delivery can not be guaranteed. franklinmint.ch can without giving a reason to refuse an order. Shipping costs will be charged per item. Especially with advance orders for new products announced, in production items, transport costs per shipment will be charged.

The risk passes to the customer as soon as the goods have been delivered and the carrier has left the warehouse. This applies even if franklinmint.ch has taken over the transport costs.

Complaints due to damage, the customer has to be claimed directly against the shipping company within the time allowed. For shipments from the customer to franklinmint.ch the customer bears the risk, in particular the transport risk, until the goods arrive at franklinmint.ch. On returns, which do not respond to complaints or have been agreed in advance with franklinmint.ch be charged a "re-stocking fee" is 10% of the merchandise. The goods are returned undamaged and in original packaging.

Payment must be made in Switzerland and Liechtenstein in Swiss Francs (CHF) / Zone 1 Euro (€) and in international dollars ($).

Unless otherwise agreed, we will ship by registered mail (B-Post/Economy mail). Shipping costs will be calculated at cost and weight. If the destination correctly enter the online shop calculates this automatically based on the weight of the shipping costs. These are charged per item. In the case of articles in production and announced new products, which probably are not available within 14 days after the order we ship the available items and the missing items are under calculation of postage in addition. Orders from the category "news will be announced" always sent immediately after delivery in the calculation of postage.

We have a minimum order. For orders with a value up to a surcharge of CHF 50.00, CHF 15.00 will be applied.

For shipping outside Switzerland / Liechtenstein is subtracted 8% Swiss VAT. Please note, however, that the import taxes and duties (such as VAT, customs fees) of your country of residence may be charged additionally. Such fees are not included in the shipping costs. Find out more about it at your post office or customs office.

We provide registered only against advance payment and Paypal as well.

Complaints about delivery, material defects, wrong deliveries and quantity variances are, where these are identifiable by reasonable investigation, without delay but make within one week of receipt of the goods in writing. For legitimate claims will franklinmint.ch replacement delivery shortages and otherwise subject to exclusion at its discretion exchange the product, take it back or give the buyer a discount. in the case of the exchange of goods, the second replacement defective, is to the buyer the right to change or reduction.

The purchase remains subject to the compensation of franklinmint.ch under the contract receivables due to the property of franklinmint.ch. The retention of title also remains for all claims that franklinmint.ch against the buyer in connection with the purchase object, for example due to repairs and other services subsequently acquires. During the reservation of the property the buyer is to own and contract terms of the purchase item, provided it meets its obligations under the retention of title and its obligations under the business relationship in due time.

franklinmint.ch is entitled to bring in the business of the customer personal data required to store and process. The invalidity of any of these General Terms and Conditions shall not affect the validity of the remaining provisions. In place of the ineffective provision shall be a new provision, which comes in its economic effect of the invalid provision as closely as possible.

Court of jurisdiction for contracts that were concluded, including these terms and conditions, is St. Gallen.